News, Media & Events: New Mexico

Preparedness Tips

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Press Releases and Fact Sheets

FEMA Hermit’s Peak/Calf Canyon Claims Office Releases Updated Program and Policy Guide (PPG)

The FEMA Hermit’s Peak/Calf Canyon Claims Office has updated its Program and Policy Guide (PPG), a comprehensive document outlining the entire claims process as well as the Claims Office’s policy and procedural requirements, for those impacted by the Hermit’s Peak/Calf Canyon Fire.
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FEMA Hermit’s Peak/Calf Canyon Claims Office Launches Claimant Experience Survey

As of May 23, 2024, the FEMA Hermit’s Peak/Calf Canyon Claims Office (Claims Office) has processed 3,697 claims and paid $659.8 million in compensation. Along the way, the Claims Office team has learned a lot of lessons and incorporated the community’s recommendations to improve operations. As part of an ongoing commitment to improve the claims process, the office is launching comprehensive surveys to gather valuable feedback directly from claimants.
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Hermit’s Peak/Calf Canyon Claims Offices and Helpline Closed Monday in Observance of Memorial Day

The Hermit’s Peak/Calf Canyon Claims Offices in Mora, Las Vegas and Santa Fe will be closed on Monday, May 27, in observance of Memorial Day.
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